How to Use RINZELL

Ready in seconds. Clean every time.

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Pro Tip Designed for portability, RINZELL should be filled only when needed.
Before filling, pull out the whole inner body FIRST before filling the tank with water.
01

Unlock & Pull

Twist to unlock and pull up until the whole nozzle is shown.

⚠ IMPORTANT

Pull HARD until the nozzle is FULLY SHOWN. Most first-time users don't pull it far enough.

02

Fill With Water

Open the lid at the bottom and fill the bidet with water.

03

Spray & Go

Pull out the nozzle and press the button to start. Press once for gentle spray, press twice for powerful pressure.

Frequently Asked Questions

Please contact us at rinzellsolutions@gmail.com and our team will assist you as soon as possible. If your item is defective or not functioning properly, we will help arrange a replacement or solution based on your case.

Yes. RINZELL is allowed in both carry-on and checked baggage. We recommend emptying any remaining water before flying and carrying it dry.

RINZELL is Type-C rechargeable. Simply use the included USB-C cable to charge it via a laptop, power bank, or wall adapter.

On a full charge, RINZELL typically lasts around 2 weeks to 1 month, depending on usage frequency and spray mode. For most travellers and daily users, a single charge is enough for multiple trips before needing to recharge.

RINZELL holds up to 265ml of water — designed to be compact while providing enough for a complete clean.

West Malaysia: 1–2 business days. East Malaysia: 2–3 business days. Free shipping within West Malaysia.

15-day guarantee — if your unit is defective, we will refund you in full. All units come with a 1-year warranty. For details, check on our return and refund policy.

Yes — you will receive a tracking number via email or WhatsApp once your order ships.

Still have questions? We're happy to help.

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