How to Use RINZELL

Ready in seconds. Clean every time.

💡
Pro Tip Designed for portability, RINZELL should be filled only when needed.
Before filling, pull out the whole inner body FIRST before filling the tank with water.
01

Unlock & Pull

Twist to unlock and pull up until the whole nozzle is shown.

⚠ IMPORTANT

Pull HARD until the nozzle is FULLY SHOWN. Most first-time users don't pull it far enough.

02

Fill With Water

Open the lid at the bottom and fill the bidet with water.

03

Spray & Go

Pull out the nozzle and press the button to start. Press once for gentle spray, press twice for powerful pressure.

Frequently Asked Questions

Please contact us at support@rinzell.com and our team will assist you as soon as possible. If your item is defective or not functioning properly, we will help arrange a replacement or solution based on your case.

Yes. RINZELL is allowed in both carry-on and checked baggage. We recommend emptying any remaining water before flying and carrying it dry.

RINZELL is Type-C rechargeable. Simply use the included USB-C cable to charge it via a laptop, power bank, or wall adapter.

On a full charge, RINZELL typically lasts around 2 weeks to 1 month, depending on usage frequency and spray mode. For most travellers and daily users, a single charge is enough for multiple trips before needing to recharge.

RINZELL holds up to 265ml of water — designed to be compact while providing enough for a complete clean.

Shipping times vary depending on your location. Please enter your delivery address at checkout to view the estimated shipping time and available delivery options.

If your unit is defective, damaged upon arrival, or not functioning as intended, please contact us within 15 days of delivery to request a return, replacement, or refund, subject to verification. All units also come with a 1-year warranty. For full details, please refer to our Return & Refund Policy.

Yes — you will receive a tracking number via email or WhatsApp once your order ships.

Still have questions? We're happy to help.

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